ABELE TREE HOUSE
B&B and self catering accommodation
Terms and conditions
General
This is a legally binding contract between the property owners,and the Visitor(s). The property owner is also referred to as "we" and "us". The Visitor is also referred to as "you and your"
The Visitor is the person who signs the booking form or, in the case of online booking, the person who makes the online payment. This person is responsible for ensuring all members of the party accept and adhere to these terms and conditions. .
The property referred to being The Coach House, the Doctors Rooms and accommodation in Abele Tree House, 9 Fore Street, BUDLEIGH SALTERTON, Devon, EX9 6NG, United Kingdom.
Miscellaneous
Whilst every care is taken to provide a true and accurate description of the property, over time, alterations are made and some things do change. The Visitor accepts that no refunds are available for such discrepancies.
The property owner reserves the right to enter the property, at a reasonable time, in the event of an emergency or remedial repair work being required.
Payment Details
The booking is taken on a provisional basis until a booking deposit has been paid in full and funds cleared through the banking system (where appropriate). The booking then becomes confirmed.
The balance of the rental charge is payable prior to the start of the holiday and the dates for payment of both the deposit and full payment will be given in the booking confirmation correspondence as well as a link to the methods of payment. Failure to pay the deposit or balance in full by the due dates will constitute a cancellation of the holiday by the Visitor and will result in the dates being released. Please be sure to note the due dates of these payments as reminders are not routinely issued. If for any reason you are unable to meet these dates please contact us as soon as possible and we will try to agree a solution.There are no hidden extras, and the price includes cleaning the accommodation after your visit.
Cancellation by you
We ask that if you must cancel your booking you inform us by email or as soon as possible. A full refund of any payment we have received for your booking will be made for cancellations notified to us no later than 48 hours before the date of your arrival. No refunds for notification after that time will be made. We will ask you for your bank details should we need to make a refund. Your booking does not include any cancellation insurance which we advise you to take out.
Cancellation by us
We would only cancel your booking if your accommodation became unavailable for reasons beyond our control. In this event we would attempt to offer you alternative accommodation or an alternative date, however if this is not possible, or acceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund. No compensation or consequential losses shall be paid.
Pets
One small well behaved dog is allowed in the Coach House only subject to the property owner's prior agreement. Unfortunately we are unable to accept pets in any of the other accommodation. All pets must be house trained and must not be left unaccompanied in the property at any time. They must not be allowed upstairs or on the beds or furniture. The Visitor shall be liable for all damage caused by his/her pet or any pet belonging to the Visitor's party. A charge will be made for any additional cleaning required. The property owner cannot be held responsible for any accident or injury to a pet during their stay.
Breakages and damage to the accommodation
We do not request a breakage deposit however we ask that you please take care of our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation and its contents. Please let us know of any instances as soon as they occur. However, we do understand that accidents happen, and we do not normally charge for minor breakages, but we may send you an invoice if the damage or breakage is significant. Please let us know of any damage/breakage as soon as possible after it occurs, otherwise may consider an additional charge up to £500.00 (dependent upon the damage and disruption caused). Wilful damage will incur the full cost of replacement or repair. No liability will be accepted for any loss or damage to possessions, valuables or vehicles belonging to guests or others.
Guest behaviour
Please treat fellow guests, ourselves and any staff with respect. We will not tolerate any type of unacceptable, abusive, or violent behaviour and in such event you and the rest of your party will be required to leave immediately, and the booking will be terminated following which there will be no refund or recompense for any loss of stay.
Arrival and departure
Arrival should not be before 15.00 at the start of your visit. However, if we have your contact details (mobile and email address) and should the accommodation be ready for you to arrive earlier we will endeavour to notify you. Please depart no later than 10.00am on your last day. Should you wish to leave luggage on early arrival or for later collection on departure, or to leave your car in the drive for a while after checkout please speak to us and we will endeavour to help. It is helpful if you can provide an approximate arrival time so we can be here to greet you. If your arrival is likely to be after 19.00, please inform us. The latest time for arrival is 22.00 except by special arrangement.
Liability
The property owner takes no responsibility for the personal possessions of the Visitor or the Visitor's party. Vehicles and possessions are left entirely at the risk of the Visitor.
ABELE TREE HOUSE
B&B and self catering accommodation
Terms and conditions
General
This is a legally binding contract between the property owners,and the Visitor(s). The property owner is also referred to as "we" and "us". The Visitor is also referred to as "you and your"
The Visitor is the person who signs the booking form or, in the case of online booking, the person who makes the online payment. This person is responsible for ensuring all members of the party accept and adhere to these terms and conditions. .
The property referred to being The Coach House, the Doctors Rooms and accommodation in Abele Tree House, 9 Fore Street, BUDLEIGH SALTERTON, Devon, EX9 6NG, United Kingdom.
Miscellaneous
Whilst every care is taken to provide a true and accurate description of the property, over time, alterations are made and some things do change. The Visitor accepts that no refunds are available for such discrepancies.
The property owner reserves the right to enter the property, at a reasonable time, in the event of an emergency or remedial repair work being required.
Payment Details
The booking is taken on a provisional basis until a booking deposit has been paid in full and funds cleared through the banking system (where appropriate). The booking then becomes confirmed.
The balance of the rental charge is payable prior to the start of the holiday and the dates for payment of both the deposit and full payment will be given in the booking confirmation correspondence as well as a link to the methods of payment. Failure to pay the deposit or balance in full by the due dates will constitute a cancellation of the holiday by the Visitor and will result in the dates being released. Please be sure to note the due dates of these payments as reminders are not routinely issued. If for any reason you are unable to meet these dates please contact us as soon as possible and we will try to agree a solution.There are no hidden extras, and the price includes cleaning the accommodation after your visit.
Cancellation by you
We ask that if you must cancel your booking you inform us by email or as soon as possible. A full refund of any payment we have received for your booking will be made for cancellations notified to us no later than 48 hours before the date of your arrival. No refunds for notification after that time will be made. We will ask you for your bank details should we need to make a refund. Your booking does not include any cancellation insurance which we advise you to take out.
Cancellation by us
We would only cancel your booking if your accommodation became unavailable for reasons beyond our control. In this event we would attempt to offer you alternative accommodation or an alternative date, however if this is not possible, or acceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund. No compensation or consequential losses shall be paid.
Pets
One small well behaved dog is allowed in the Coach House only subject to the property owner's prior agreement. Unfortunately we are unable to accept pets in any of the other accommodation. All pets must be house trained and must not be left unaccompanied in the property at any time. They must not be allowed upstairs or on the beds or furniture. The Visitor shall be liable for all damage caused by his/her pet or any pet belonging to the Visitor's party. A charge will be made for any additional cleaning required. The property owner cannot be held responsible for any accident or injury to a pet during their stay.
Breakages and damage to the accommodation
We do not request a breakage deposit however we ask that you please take care of our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation and its contents. Please let us know of any instances as soon as they occur. However, we do understand that accidents happen, and we do not normally charge for minor breakages, but we may send you an invoice if the damage or breakage is significant. Please let us know of any damage/breakage as soon as possible after it occurs, otherwise may consider an additional charge up to £500.00 (dependent upon the damage and disruption caused). Wilful damage will incur the full cost of replacement or repair. No liability will be accepted for any loss or damage to possessions, valuables or vehicles belonging to guests or others.
Guest behaviour
Please treat fellow guests, ourselves and any staff with respect. We will not tolerate any type of unacceptable, abusive, or violent behaviour and in such event you and the rest of your party will be required to leave immediately, and the booking will be terminated following which there will be no refund or recompense for any loss of stay.
Arrival and departure
Arrival should not be before 15.00 at the start of your visit. However, if we have your contact details (mobile and email address) and should the accommodation be ready for you to arrive earlier we will endeavour to notify you. Please depart no later than 10.00am on your last day. Should you wish to leave luggage on early arrival or for later collection on departure, or to leave your car in the drive for a while after checkout please speak to us and we will endeavour to help. It is helpful if you can provide an approximate arrival time so we can be here to greet you. If your arrival is likely to be after 19.00, please inform us. The latest time for arrival is 22.00 except by special arrangement.
Liability
The property owner takes no responsibility for the personal possessions of the Visitor or the Visitor's party. Vehicles and possessions are left entirely at the risk of the Visitor.
